Helping to fill the gaps in your OO gauge collection.
Shipping Policy
UK shipping : £4
EU, US, Canada & Australia shipping : available on request
Shipping and postage services are offered using either Royal Mail or Evri.
All items are sent using a track and sign service and tracking information will be updated to you once dispatched from us. I always aim to dispatch the same or next working day (Mon-Fri).
Should you require an urgent dispatch service (Next Day/24hr) please contact me and I will advise on any additional costs that may be applicable.
I can ship internationally - such shipments are currently calculated on a case-by-case basis due to weight and package size variations, and may be subject to taxes/duties on arrival at destination country.
Returns Policy
I have a 14-day return policy in case you wish to return an item purchased from us. Please note that, unless the item is demonstrated as not described or faulty, the purchaser will be responsible for the return costs using a tracked service.
If an item you have purchased is found, upon receipt, to have a defect, fault or is not as described in the listing on our website, please contact me at graham.witton@gmail.com, Thereafter you may return it and will be refunded the return shipping costs, using either Royal Mail or Evri as carrier, in addition to the purchase price of the item. Red Pen Model Railways is not liable for any return costs should the item being returned be found to have been modified, damaged, or similar after receipt by the purchaser.